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General terms and conditions of sale and use

Please find below our General Terms and Conditions of Sale for PUBEO.FR
The GTC, and other documents concerning the products are sent to you by email when you order and are provided in the package of the products

General terms and conditions of sale

All our sales and orders are subject to the present general conditions of sale that the customer declares to accept expressly and without reserve.
Delivery of estimate. Any estimate is valid for 1 month

1. Application of the general sales conditions of PUBEO SAS.

The present general sales conditions are applicable to all products and services sold by PUBEO SAS. They are applicable in their entirety for any contract concluded between PUBEO SAS and its customers in France or abroad, regardless of the place of delivery. Any condition contrary to the present general conditions of sale set forth by the purchaser, in his general conditions of purchase or in any other document, shall be unenforceable against PUBEO SAS, regardless of the time at which it may have been brought to its attention.

2. Commands and execution

Any order placed with PUBEO SAS is firm and definitive for the customer as soon as PUBEO SAS receives an order form, the customer's agreement to his quote by the mention "good for agreement", or any other media mentioning an order.

3. Price.

The products are supplied at the price fixed on the basis of the PUBEO SAS price list in force at the time the order is received. The prices are ex-store, VAT and all other taxes not included which will be invoiced in addition. Prices are subject to change without notice.

4. Payment terms and conditions.

Invoices will be payable upon delivery or according to the conditions indicated by PUBEO SAS on the estimate. Our supplies are payable in cash on delivery. Any delay in payment on the part of the customer will automatically lead to the payment of interest at a rate equal to twice the legal interest rate in force.

5. Transfer of risk.

The transfer of risks occurs on the date of delivery (the delivery takes effect at the time of the removal of the products by the carrier). Consequently, the products travel at the risk of the recipient.

6. Receipt of products.

Without prejudice to the measures to be taken with respect to the carrier pursuant to Article L 133-3 of the French Commercial Code, any reservation upon delivery and any refusal upon delivery by the customer for damage, shortages or non-conformity of the products delivered with the shipping bill must be formulated in writing and in a precise manner on the delivery slip, as well as on the shipping bill. It is up to the customer to provide any justification as to the reality of the anomalies noted. A detailed complaint must be sent to PUBEO SAS (to the accounting manager in charge of the account concerned) by registered mail with acknowledgement of receipt, within a period not exceeding 3 days following the delivery. The refusal of the products upon delivery by the customer may be considered as abusive if the customer cannot justify the anomalies invoked on his delivery note (BL) and on his transport note. In case of abusive refusal of the products, PUBEO SAS can claim a fixed compensation of 50 Euros from the customer.

7. Warranty conditions.

The products sold by SAS PUBEO are guaranteed for 3 months upon presentation of the original invoice. To benefit from this warranty, the customer must immediately notify PUBEO, by any means, of the alleged defects. PUBEO SAS shall not be liable to pay any compensation for damages such as loss of production, loss of operation, loss of opportunity, loss of data, financial or commercial loss or other damages that would be the direct or indirect consequence of the damages suffered as a result of the use or failure of the goods delivered. The warranty does not apply if the damage is caused by wrong operation, misuse, negligence, careless transport, use detrimental to the proper preservation of the goods, gradual and normal wear and tear, any damage resulting from external events such as exposure to wind, rain, or any other adverse weather conditions.

8. Right of withdrawal.

In application of the article L121-20-2 of the code of the consumption (extract), the right of retractation does not exercise for the orders of supply of goods made according to the specifications of the consumer or clearly personalized i.e. for the orders of personalized supports placed on the site www.pubeo.fr. For other products, you have a period of 7 days from receipt of the items, without having to justify or pay penalties, except for the cost of return which remains your responsibility.

9. Reservation of ownership.

The company PUBEO SAS expressly reserves the ownership of the delivered goods until full payment of their price in principal and interest. In the absence of full payment of the price of the products in principal and interest, PUBEO SAS may, at any time, take back the products from the customer. PUBEO SAS may also take back the unpaid goods from the sub-purchasers or demand direct payment from them.

10. Jurisdiction and Applicable Law.

Any dispute relating to the present sale would be, in the absence of amicable agreement, of the exclusive competence of the courts of Coutances.